Privacy Policy

Agreement and Parties

Golden Rock Mortgage is committed to maintaining the accuracy, security and privacy of the personal Information submitted to us by our clients and others with whom we do business in accordance with applicable federal laws and legislation. This Privacy Policy is a statement of the principles and guidelines we apply with respect to your personal information.

This Privacy Statement describes how Golden Rock Mortgage, uses the information you provide.



You may refuse or withdraw your consent at any time by contacting Golden Rock Mortgage at Privacy Officer. If you refuse or withdraw your consent, we may not be able to provide, or continue to provide, our services to you.


Golden Rock Mortgage is committed to maintaining the confidentiality of our consumer’s private information. We understand our consumers’ expectation of privacy and are committed to maintaining the confidentiality of all “Non-public Personal Information” (NPI) that we have the privilege of protecting. This Privacy Policy (“Policy”) outlines how we treat our consumers’ NPI in order to maintain the trust required for an ongoing, long-term relationship.

This Policy is developed in compliance with the Gramm-Leach-Bliley Act and various other Federal and State laws relating to Consumer Privacy Protection. Federal law gives consumers the right to limit some, but not all, information sharing. To comply with Federal and State laws, this Policy will outline the following information regarding privacy:

  • How Golden Rock Mortgage Collects Personal Information?
  • What Type of Information Golden Rock Mortgage Collects?
  • What extent does Golden Rock Mortgage Share Your Information?
  • How does Golden Rock Mortgage Protect Your Information?

How Golden Rock Mortgage Collects Personal Information?

We collect information from you when: (1) you fill out the necessary forms to process a transaction with us, (2) you register on our Consumer Site for an application, (3) you reach out to us via the “Contact Us” section of our website Golden Rock Mortgage, (4) an agent submits your information to us using one of Golden Rock Mortgage, encrypted web portals; and (5) we obtain your information securely via entities like credit reporting bureaus or the IRS.


What Type of Information Golden Rock Mortgage Collects?

When contacting us on our site, as appropriate, you may be asked to enter your name, mailing address, e-mail address, and/or telephone number. Depending on the product(s)/service(s) being provided by us directly to you or through any agent(s) acting on your behalf, Golden Rock Mortgage may request the following information from you or a non-affiliated third-party to help provide that product or service:

Information we receive from you on applications or other forms:

  • Social Security number and Income
  • Employment History
  • Credit History and Payment History
  • Credit Scores and Assets

Information about your transactions with us; and Information from a consumer reporting agency.

What extent does Golden Rock Mortgage Share Your Information?

We restrict access to consumers’ NPI to those employees who need to know that information to provide services or products to consumers. We     continue to use, store, and share the information obtained in accordance with this Policy as required by various Federal and State laws even after your transaction is complete.

How does Golden Rock Mortgage Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information submitted to our websites is transmitted via Secure Socket Layer (SSL) technology only to be accessed by those authorized with special access rights to our systems, and who are required to keep the information confidential. Furthermore, Golden Rock Mortgage is Payment Card Industry (PCI) Compliant in processing all credit card payment transactions.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for up to 5 years depending upon Federal and State laws that impose a duty on financial institutions, like us, to store information for specified periods. Golden Rock Mortgage takes measures to protect your private information with respect to current, former employees, and any applicable non-affiliated third parties by implementing policies that provide for the management and oversight of protecting personal information. Golden Rock Mortgage does not allow former employees to have access to your personal information. Current employees’ access to Goden Rock Mortgage’s information system is limited, when possible, to what is necessary to complete their day-to-day responsibilities.

Business Purposes (Processing Transactions)

We may use the information to process your transactions, maintain your accounts, comply with legal requirements, respond to court orders and legal investigations, or report to credit bureaus. Although Golden Rock Mortgage would like to limit the sharing of your information, when possible, we will have to share such information in the normal course of business, which includes but is not limited to: (a) future investors, (b) reporting agencies, (c) third-party servicing agents, (d) non-affiliated compliance firms, (e) non-affiliated legal firms, and (f) non-affiliated third-party companies.

Marketing Purposes

Within the limitations of Federal and State advertising laws, Golden Rock Mortgage may utilize marketing services for its own purposes. Moreover, the email address you provide for order processing may be used to send you important disclosures and other information and updates pertaining to your transaction, in addition to receiving the occasional Company’s news, updates, related product or service information, etc.

Golden Rock Mortgage Use of “Cookies”

We also may place “cookies” on a computer to track a visitor’s use of our website, and to save your user preferences for future visits to our website. A “cookie” is a piece of data that is stored in the web browser on your hard drive. It takes up very little room on your system and helps us to customize our site and make navigating our site easier for you. We sometimes use cookies to help estimate the number of visitors to our site and to determine which areas are the most popular.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Consumer Testimonials

Consumers’ testimonials are collected through various survey pages such as Facebook, Yelp, Zillow, and Social Survey; with your consent, Clear Mortgage may publish your testimonials along with your name, job title and experience with Golden Rock Mortgage on our websites for marketing and branding purposes. If you would like to update or delete your testimonials, please contact us at

Your Consent

By using our site, you consent to our Privacy Policy.

We will review changes to our Privacy Policy If there are any and update it periodically.  We encourage you to frequently check this page for any changes to stay informed.

Contacting Us

If there are any questions regarding this Privacy Policy, please contact us using the information below:

Golden Rock Mortgage2300 E. Katella Ave Suite 175Anaheim, CA 92806United States866-649-0179

  • UPDATED: 12/1/2022